Website maintenance: what to check after going live

Website maintenance should look after what your site needs to keep working and representing the business well. Not every website needs the same activities: the technology, the providers and how often things change determine the work. A useful proposal explains tasks, limits and response times, instead of promising that everything will be included for ever.

Start with the contact points. Regularly check the WhatsApp number, the email addresses and that forms are arriving. If you change a phone number or an address, check every page where it appears. A website can keep opening normally while sending enquiries to the wrong destination. That's why the review should test journeys, not just check that the home page looks fine.

Content deserves another review. Services you no longer offer, outdated prices or images that no longer represent the business can confuse visitors. Articles also need reviewing when they explain tools that have changed. You don't need to change every text on a schedule; do it when there's news that affects its accuracy or a real commercial need.

External links and resources can change. A social media profile, a booking tool or a form service may need adjustments. Keep a list of those connections and who manages them. If an account depends on someone who no longer works with the business, check how to keep the right access before it becomes a problem.

Technical tasks depend on how the site was built. A site with a content management system may need different updates from a static website. Both require checks suited to their features and providers. A generic list of updates that don't exist in your project shouldn't be included; maintenance should describe what is actually reviewed and what happens if an incident occurs.

Speed and mobile use can be reviewed when you add images, videos or features. A commercial improvement shouldn't break a form or make reading harder. Measurements help you see changes, although their results depend on the version and the test conditions. Comparing needs context; an old score is no substitute for reviewing the site after changing it.

Define which changes are included. Adjusting copy, replacing photos or checking links can be part of a limited plan. Adding new pages, an online store or a major integration is usually another project. It's worth agreeing how changes are requested, when they're handled and how extras are quoted. That keeps the relationship going without ambiguous expectations on either side.

At MR Mentoría we propose maintenance based on the site and how your business uses it. You can hire the development and decide later what continuity you need, with concrete tasks and explained costs. If you already have a website, let's review its contact points, content and connections to define what maintenance makes sense. The goal is a useful, well-kept presence, with understandable responsibilities.

Published by MR Mentoría. If any of this is useful for your business and you'd like help applying it, write to us: WhatsApp o [email protected].